Frequently Asked Questions

I'm only having a small wedding organization. Do you have a minimum order quantity?
We do have a minimum order of 25 pieces. This is to cover the labour and material costs involved with each project. We can print less than 25, however the price for 10 or 20 pieces will be closer as 25 pieces.

I've placed my order! What happens next?
Once you place your order, we will email you requesting your wedding details. Once your information is provided to us, we will email you a digital design proof for review and approval before printing. Two rounds of changes are included with your order.

We can happily make changes to your foil color & copy. Fonts, layout and design elements cannot be changed unless discussed prior to placing your order.

Additional revisions to your design, or layout adjustments will be invoiced and charged at $75 per proof.

Do my invitations arrive assembled?
No. We are sending your items unassembled. If you want assembly service, please contact us before your order.

I've left it too late! Can you rush my order through?
Please contact us and let us know when you require your invitations. If we are able to prioritize your order a 30% rush order fee will apply.

Once we have confirmed whether this is possible, we can direct you to your order.

Can I see how my invitation might look before ordering?
Unfortunately, we do not design any artwork before the order is placed. After the order we are preparing and sending digital proofs.

Who is responsible for typos and errors on printed products?
Once the design work is finished, we will ask for your approval to start the printing process. After approval, preparations for printing are started quickly and the printing process begins after the necessary preparations are completed. We are not responsible for errors on approved work, so be sure to check your proofs carefully for spelling, punctuation, capitalization and grammar.

They cannot be changed after the dies are produced. A die fee is also requested for its replacement.

If there is any error other than the proof that you have approved, of course, at this stage, the responsibility is ours.

Can I divide an order into different languages or content?
No. We are pressing the invitations and stationeries with dies and each item has its own die. So we have to use more than one die if you want different languages or contents.

Because of that, we accept these as different orders. Please add these kinds of items to your shopping cart separately. (For example, if you need 75 English and 25 Spanish invitations, first add 75 sets to your cart and repeat the same process for 25.)

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